Catalyst Fitness - Elmwood - Buffalo, New York

Matt M.

Loved it. It's like an LA Fitness minus the bs you go through there. Huge spacious, equipment for days. Loved the culture, most in their were serious athletes and lifters. I felt like I belonged their instantly. 20 a month is a steal.

Emily G.

This place is very misleading about their fees. I was lied to about sign up and annual fees. Now that I'm trying to cancel, I'm being told I owe different amounts by different people. Each time someone contacts me, the amount goes up.

I asked for transparency when I first signed up, but now, looking back on that conversation, it was clear the owner was just telling me anything I wanted to hear to get me locked in.

Since joining, the gym has become overcrowded and and the cleanliness has gone down significantly. The lockers have not been cleaned in a year. People put their dirty, wet shoes in them, and they drip all over, eventually drying into residual mud that is everywhere. The faucets rarely have handsoap, machines are broken, and things aren't getting replaced. There have been several days where no staff has shown up, and the gym is closed when it should be open. I've waited sometimes up to an hour to see if someone comes, but I always end up leaving.

Kahlua M.

The manager Mike is rude as hell. Belittles you over the phone and makes it hard to change your membership you never signed up for.
I was given help signing up and was supposed to be on month to month. I was signed up for a year. Thinking I was signed up for a month to month at a gym I’m not staying at, my phone gets a message 2 months after my membership saying I owe $92.
I call and am told I have a late fee of $40 due for a late fee on the day that my membership is due. The guy basically told me if I don’t pay the night before it’s due, they will charge me a late fee on the morning it’s due. Now why would it charge me a late fee the day before it’s due and then again on the day it’s due bright and early in the morning instead of the end of the day?
I should’ve never came back to this gym.

Just R.

I use to have memberships at both here and La Fitness. I cut catalyst because La offers yearly memberships with no extra fees added once you pay your yearly membership. No random dipping in my acct or additional fees and I love that and it’s AFFORDABLE. This is something Catalyst should look into doing adding an additional fee 2 mths after signing up and paying the initial fee every year seems like a gimmick.

Amanda

The gym itself is great, only if you beat the crowd. This location is over packed daily. Good luck fining parking, equipment, weights or even a spot on the turn when 5pm comes around. The staff is good, it's just this location is over crowded.

Brandon C.

As a dedicated, long time member of catalyst fitness I hate to give a bad review but they have absolutely no spatial awareness for the amount of members they sign up, i get it, it’s a business you need to fro make money. But there are days I walk into the gym, and then around and walk right out. On top of the fact they over crowd their gyms they raised prices, so I’m paying more for a gym I go to less and less because I can accomplish more at my house than I can with the 1 available machine at catalyst, I feel like they chose quantity over quality and for that reason I give it 1 star.

Patrick B.

The facility is nice and clean, but 3 times out of 4, it has been so crowded that you cannot access equipment without a queue. This is expected at a university gym perhaps, but for the fees paid, this does not seem acceptable. I’ve been a member at other commercial gyms, and have not seen the same frequency of crowdedness as I have here.

Brianna T.

The air flow needs to be improved. 7/10 times I walk into this gym, I immediately feel stuffy air.. and this is year round. There was even one night when it was so stuffy inside, there was condensation on the windows. Because it’s so stuffy, it tends to smell during the busier hours. Like old gym equipment and BO. Also, the paper towels could be restocked more frequently and they need paper towels in the bathroom. Sometimes, the music is too loud and I can hear it over my noise canceling headphones. Those are my only complaints but the stuffy air really bothers me. They need a better HVAC system or just need to keep a door open or something. Noticed this at the Wehrle location too a few years ago.